Last updated: August 28, 2026
Bible Life Finder sells personalized digital card outputs. No physical product is shipped, so physical returns, return shipping, and size/color exchanges do not apply.
Personalized Digital Products
You can design and review your card in a protected preview before payment. After a successful payment is verified, Bible Life Finder unlocks the clean digital output for the applicable card, selected design, and occasion.
Because a clean card is customized digital content supplied for immediate access, purchases are generally non-returnable and non-refundable once the clean digital output has been successfully unlocked or delivered, except where this policy or applicable law requires otherwise.
When a Refund May Be Considered
We will review a request for a full refund when there is a genuine transaction or service problem, including:
- a duplicate charge for the same intended purchase;
- payment was successfully captured but the paid clean output could not be accessed because of a verified Bible Life Finder technical failure that we could not reasonably resolve;
- an incorrect amount was charged because of an error in our payment or order system; or
- a refund is otherwise required by applicable law.
Situations That Are Normally Not Refundable
A refund is normally not available merely because you changed your mind after the clean customized digital card was unlocked, selected the wrong design or occasion before payment, made an error in text you entered, no longer need the card, or cannot use the file because of a device, printer, software, or connectivity issue outside Bible Life Finder's control.
Where the editor allows corrections to wording, font, color, size, layers, crop, or placement after payment, those supported corrections do not by themselves create a new refund entitlement.
How to Request a Refund
Contact prabathmheenatigala1979@gmail.com as soon as possible after discovering the issue. Please include the email used at checkout, approximate purchase date, order or payment reference if available, the affected card/design, and a brief description of the problem. Do not email full card numbers, card security codes, passwords, or wallet recovery phrases.
Approved Card Refunds
For eligible card payments processed through PayHere, approved refunds will be initiated through the available PayHere refund process to the original payment method where supported. The time for a refund to appear depends on the payment processor, card network, and banks involved; delayed refunds may take several days after processing.
No Physical Returns or Exchanges
Bible Life Finder currently supplies digital card outputs only. There is no physical return address for products and no shipping-based exchange process.
Consumer Rights
Nothing in this policy is intended to remove any consumer right that cannot lawfully be excluded or limited in the customer's jurisdiction.
Contact
Questions about this Refund Policy can be sent to prabathmheenatigala1979@gmail.com.